All digital products will be delivered via electronic transfer in downloadable format and can not be returned for refund.
Please make sure you are purchasing the correct products for your router/software package. Due to the nature of digital products they cannot be returned or refunded.
No shipping will be charged as files are downloadable.
PTN files will download as is and ready to use. STL files will be downloaded in Zipped format (due to their size). After download simply unzip and they are ready to use in your 3D CNC software. Please consult your user manual for your software package on how to use STL files. STL is the standard format for 3D files and will work with just about any 3D CNC router software, some of which are listed on the main page of our site.